11/24/2021
ING rolls out global contact centre
The platform, available in eight countries, standardises how you interact with ING, with each country able to use or combine channels, depending on needs.
11/24/2021
The platform, available in eight countries, standardises how you interact with ING, with each country able to use or combine channels, depending on needs.
11/24/2021
This focus is designed to give SocGen an edge in personalised customer services, responsiveness and speed, efficiency and risk controls.
11/24/2021
Banks would have to adjust. They would have to fund themselves more with long-term wholesale debt
11/24/2021
The highly configurable way in which Delio’s technology has been engineered means that we are able to deploy it in diverse and exciting ways.
11/23/2021
For latest capital injection, documents filed with the Companies Registration Office show that AIB acquired a further €2.3 million of shares in the project while Bank of Ireland bought €1.7 million.
11/23/2021
To guide customers, branch staff perform Meeter and Greeter roles to help users familiarise themselves with digital devices, as well as authenticate them.
11/23/2021
Nordea Investment Funds will use the Temenos migration tool and benefit from its expertise serving 9 of the top 15 transfer agents in Luxembourg to deliver a rapid implementation and time to value.
11/23/2021
"Covid showed us that it wasn't necessary…I think doing 9-5, Monday to Friday is a pretty old fashioned way of working."
11/22/2021
“We are evolving with our clients and developing end-to-end tools and liquidity products in order to allow our partners to focus on their core strengths.”
11/18/2021
Global Proxy Voting and Shareholder Disclosure Solution Win Prestigious Asset Servicing Times Award
11/18/2021
The online retailer said costs should be going down over time due to advances in technology, "but instead they continue to stay high or even rise".
11/17/2021
VTB Bank has developed and implemented a new VTB cloud platform VTB.Cloud, designed to serve thousands of banking servers for development and IT support teams.
11/17/2021
Automation has been at the forefront of SS&C’s technology initiatives for several years now
11/17/2021
Four winners named in first-of-its-kind event seeking ground-breaking ideas to transform banking
11/16/2021
Crypto assets were once the purview of retail investors
11/16/2021
They will join Accenture’s Industry X group, strengthening its services for digitizing clients’ engineering functions, asset performance management, factory floors, project management office services and plant operations.
11/16/2021
This award is a great honour, not only for Dorsum, but also for the 80 plus customers that have put their trust in our technology
11/16/2021
In the three years since open banking became a regulatory requirement in the UK, API call volume has increased from 66.8 million in 2018 to 9.5 billion in 2021.
11/15/2021
Insig AI has been tasked to use its machine learning data and expertise to analyse and categorise the client's portfolio.
11/15/2021
Santander’s Executive Chairman Ana Botín declared that the institution has had a team working on this offering for some time.