01/10/2014
The study also found that 29% of the 2,337 respondents surveyed had not used their bank’s call centre service. According to Genpact, that is evidence of the increasing need for self-service as opposed to bank-staff services.
01/09/2014
Results of the survey also showed that 29% of respondents surveyed had not used their bank’s call centre service, which indicates the rising importance of direct access for personal banking.
01/02/2014
Barclays is set to be the first bank in the UK to pilot technology that will allows businesses and consumers to deposit cheques via their smartphones, reducing the time it takes for cash to clear.
12/29/2013
European teens shunning 'dead and buried' Facebook
You just can't be young and free if you know your parents can access your every indiscretion
12/20/2013
In a first step the solution will be implemented in Switzerland, Luxembourg, Monaco, Guernsey and Bermuda
12/19/2013
City Financial selects SunGard’s APT for holistic risk management
London based independent fund manager City Financial has chosen SunGard’s APT for its investment risk reporting
12/18/2013
The project involved a like-for-like technical upgrade, and included comprehensive compatibility conversions of both local code and the browser-based user front end.
12/18/2013
The Avaloq group, an international leader in integrated and comprehensive banking solutions, announces its first customer win of a non-bank in the UK.
12/15/2013
Online chats were used across the industry by bankers who were involved in rigging Libor and currency exchange rates.
12/13/2013
The research, carried out at the Senior Executive level across a range of sectors including insurance, financial services and retail
12/12/2013
The customer engagement suite is built upon an integrated set of content management, CRM and customer experience technologies, which seamlessly integrate with Financial Simplicity’s breakthrough portfolio management and portfolio presentation engine
12/10/2013
Japanese bank Mizuho International has just installed an EDM service from vendor GoldenSource, which it says will help to support trading and satisfy the regulator.
12/10/2013
Portfolio accounting: Fifty-four percent of respondents are using an Advent Software product for portfolio accounting. Respondents also use SunGard VPM, Tradar, Linedata and in-house or proprietary systems.
12/09/2013
Global Financial Crisis Fuelled By Technology Failings
A more holistic approach in future risk evaluations across the derivates market is essential if banks are to reform and regain efficiency.
12/09/2013
The award builds on recent success for SimCorp at both the Buy-Side Technology Awards and the Global Custodian Awards, which recognized the firm in portfolio accounting and collateral management, respectively.
12/03/2013
BNY Mellon, the global leader in investment management and investment services, is enhancing its AccessEdge portal via a new link with Bloomberg to help clients further optimise their collateral management.
12/03/2013
Four Italian banks Intesa Sanpaolo, Unicredit, Monte dei Paschi di Siena and Banca Nazionale del Lavoro have signed agreements with Fondo Strategico Italiano
12/02/2013
IT outage leaves NatWest and RBS customers unable to use debit and credit cards on one of the busiest online shopping days of the year
Irate customers take to social media to complain about state-owned banks as technical problems strike again
12/02/2013
Wealth managers will look to grow revenues rather than just cut costs
12/02/2013
ERGO Hellas selected IMSplus, PROFILE's leading investment management platform, for its flexible, customisable and functionality-rich environment.