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Retail Banking

03/12/2025

Retail banks face a loyalty crunch as card experience leaves customers underwhelmed

The banking landscape is undergoing significant disruption driven by the rise of contactless and remote payment options.

03/12/2025

Santander invests EUR 166 million in community support to help five million people

The bank’s work centres on education, employability and entrepreneurship, as well as initiatives in financial education and help for vulnerable people and groups.

03/06/2025

UK banks hit a month of outages in the last two years; Barclays to pay out millions for IT downtime

The data does not include the most recent outages affecting Barclays customers between 31 January - 2 February and various banks on 28 February, disruption which left many people distressed on payday.

03/05/2025

HolaBank expands its service with ten branches in the north of Spain, propelled by the growing volume of home purchases by international customers

All this with a streamlined process, supported by multilingual managers and with the advantage of not having to translate certain documents.

02/28/2025

Metro Bank shares dive as swings to loss on mortgage portfolio sale

The London-based high-street lender said it swung to a pretax loss of GBP212.2 million in 2024 from a profit of GBP30.5 million in 2023.

02/28/2025

Banco Santander advances share buyback with €280 million purchases

The bank’s buyback initiative is in accordance with the EU Market Abuse Regulation, which stipulates strict guidelines for such financial activities.

02/28/2025

Bank of Scotland releases 2024 annual financial report

The report includes forward-looking statements regarding the bank’s anticipated future financial position and performance.

02/27/2025

EBRD lends €10 million to Raiffeisen Bank Bosnia and Herzegovina

The programme aims to drive innovation, competitiveness and sustainable growth in the private sector.

02/25/2025

NatWest Boxed and The AA partner to bring savings and loans to millions of customers

The AA will launch instant savings accounts offering market leading interest rates and personal loans with instant disbursement.

02/24/2025

Nationwide, Lloyds, NatWest and Santander customers with these accounts sent £200 warning

Households across the UK are missing out on hundreds of pounds

02/19/2025

HSBC reduces top investment banker bonuses to $737,600 as costs in focus

The UK lender has reduced average bonuses for top employees in its investment bank as it ramps up cost-cuts

02/19/2025

Chase UK tops latest banking customer satisfaction survey

The US-owned bank beats Monzo and Starling in twice-yearly rankings for the first time

02/19/2025

Santander launches latest monthly cash prize draw for Investment ISA customers

The three prize draws will give customers an opportunity to win 150 prizes, with a total prize pool of £30,000.

02/18/2025

StanChart PB launches European private credit strategy

The lender is looking to Europe to offer its clients 'a significant yield premium over US private credit'.

02/18/2025

Full list of Nottinghamshire banks set to close their doors for good in 2025

Across the country many banks are permanently closing their doors - leaving empty high street units and some disgruntled customers in their wake.

02/18/2025

NatWest selects first five startups for Fintech Growth programme

The small cohort boasts opportunities to connect, learn and build networks with other fellow fintechs, coaches and NatWest’s dedicated Innovation function over a ten-week series of workshops.

02/14/2025

Commerzbank achieves record profit – Strong momentum for accelerated growth and transformation – Return on equity of 15% targeted by 2028

The bank thus increased its result from the previous year by around 20% and at the same time achieved the highest profit in its history.

02/07/2025

Santander unveils new broker pledges

Brokers will always have access to Santander’s best pricing for purchase, remortgage and product transfer clients.

02/05/2025

ING looking for acquisitions to grow in Germany, Italy and Spain, says CEO

The remarks from the head of one of Europe's biggest banks are a clear signal that it is open to striking significant deals in Germany, Italy and Spain.

02/05/2025

Aldermore Bank taps Temenos to upgrade savings operations

Its services include mortgages, business financing, and personal and business savings accounts, with the company managing £20.5 billion in assets.

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