07/01/2022
The blog states that if the FOS believes a business has treated a customer unfairly or made a mistake, then it will ask the business to put things right, usually by putting the customer back to the position they would have been in if the problem had not o
07/01/2022
As a result, fully remote hearings could be live streamed with the permission of the court. However, these provisions did not apply to hybrid hearings.
07/01/2022
The FCA sought orders to stop the activities continuing, to freeze up to £1.3m in assets, declarations of breaches and the return of money to victims.
07/01/2022
This new Consumer Duty expects firms to not just prevent harm, but to show that they are actively trying to meet their customers’ needs – in product design, in how products are described and sold and in post-sale customer service.
06/29/2022
The reform, one of the most controversial aspects of the BSA, will require businesses in the construction industry to review their positions under the new regime.